Alex:
Since installing Chirp Protect, how has the situation changed?
Charlie Groves:
It’s helped quite a lot. The tags are quite visible on the products, which I think discourages
people from attempting to take anything in the first place. We’ve only had one incident since installation, and thanks to the system, we were able to retrieve the item quickly.
Alex:
Do you feel the system has reduced the number of attempted thefts overall?
Charlie Groves:
Yes, definitely. It’s proven to be a strong deterrent, especially for high-value items.
Alex:
And how have the staff found using the system? Was it easy to adopt?
Charlie Groves:
The till operators have had no issues at all. It’s simple to tag items, and the whole system is
easy to manage day-to-day.
Alex:
That’s great to hear. Would you recommend Chirp Protect to other garden centres or other industries?
Charlie Groves:
Yes, absolutely. It’s a really easy way to introduce a tagging system. You can install it yourself - the sensors that go above the doors are simple to set up, and it’s essentially plug and play. Plus, you can expand the system over time as your needs grow.
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