Got questions? You've come to the right place! Please browse our frequently asked questions below.

What system do I need?

Help identifying the best setup for your requirements or explaining our products a little more clearly.

The Hub

Information on the Hub - the "antenna" in the system.

The Tags

Information on the Tags - what attach to the products you wish to keep safe.


Information on how to deactivate Tags - either when a product is sold or to stop an alarming Tag.

Accessories & Add-ons

Information on additional products to complement your setup.

Shipping and Warranty

Information on how we ship orders and how we support you

Contact Us

Still couldn't find what you're looking for?

If you do not find the answer to your question in our FAQs, please send us a message by filling out this form.