The two systems we sell are designed for completely different environments.

In short, Chirp-edge is best if you have a four-walled building with a proper perimeter. It's our most popular system and works in a similar way to traditional EAS antennas. When a tagged item is taken too close to the Chirp Hub, the Tag will alarm.

Chirp-zone is best if your store doesn't have a perimeter. With Chirp-zone, a Tag will alarm if taken too far away from the Hub. This intended for situations where there is no perimeter (like a kiosk or concession store) or if you want to keep products confined to a set area (like power tools or high-value handbags).

You can read more on our How it Works page.

A huge number of products across multiple categories - essentially anything that can be wrapped, stuck to, looped through or has a bottle neck!

The system is endless.

So many! Most of our customers are either a convenience/off-license looking to protect alcohol, or fashion/apparel looking to protect bags and clothing. But our security systems are used in a variety of industries including DIY, bicycles, garden centres - any public space where theft is a possibility!

Chirp-zone casts a protection area of up to 8 metres radius, which can be extended indefinitely by adding additional Hubs. With Chirp-edge the range adjusts up to 3 metres

14 cm³ and weighs 315 grams

The Hub has a camera style thread on the base and can be mounted onto any universal style camera mount

On the rear of each Hub there is a small black dial that ranges from 0-9. This can easily be turned by a small flat-head screwdriver to the required setting. You can see how to do this by watching this video on YouTube

Yes you can use multiple Hubs to protect multiple areas.

Yes, you can daisy-chain any number of Hubs to ensure the whole of your area is covered

Once activated, all Tags become live after 20-25 seconds

Deactivation can be done using either the Desktop Deactivator or by using a Remote control. With the Desktop Deactivator, simply pass the Tagged product over and the Tag will beep and deactivate. Using the Remote, just point it at the Tagged product and press the button.

Yes - we sell Lanyard cables that are 12cm, 17cm, 27cm, 1m & 2m

The Surface Tag is attached using adhesive pads which are available here. For instances where the product's packaging isn't plastic wrapped and/or you want to protect the packaging, we supply a transparent carrier that the Surface Tag is stuck onto. The carrier remains on the product once it's sold and the Surface Tag is removed

Yes, as well as the standard 900 Wrap Tag we also sell a 1100 Wrap Tag, which allows larger products to be protected

Press both buttons and twist the transparent cap - Here's a video on YouTube

No, they are not compatible

Yes. When there is a Euro Slot tag on the packaging you can place the cables either side of the tag to protect the product - see a video on YouTube

Currently no. But if you have specific requirements then please contact us and we'll see if we can help

You can replace the battery on both the Bottle Tag and the Wrap Tag. It is straightforward to do this yourself and both Tags take a CR2032 battery. Watch our video guide on our Youtube channel.

Yes, the Desktop Deactivator can be used with both systems

Yes there is no limit to the number of Deactivators used in the system. Some customers like to have a Deactivator at each till point

Yes, the Desktop Deactivator can be mounted underneath a wooden counter-top but will not work correctly through metal

The Desktop Deactivator has a light on to show it is connected to the mains and powered up

With a Remote Resetter you simply pass the Remote across the Resetter and it will reactivate the Remote

As an anti-theft measure, the Remote Control only stays active for 24 hours. After this time it will beep when the button is pressed to let you know it needs reactivating using the Remote Resetter.

Yes. We provide an add-on system called the ITS Box. This box of tricks is programmed to listen to the sound of the Tag (even if someone attempts to mute it). It has a built-in alarm and flashing light which means it can be used as a stand alone device. But it really comes into its own when used with external devices. It has two triggers which can be linked to a bigger siren, or flashing light, or recorded message, or it can even be connected to a CCTV system to capture the thief in the act

In the UK we use Parcelforce, who offer an insured door to door service that is fully-insured.

For European orders we ship with TNT/Fedex.

All Tags are covered by a 1 year warranty. Please contact us should you have any questions or issues.