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Don't hesitate to reach out - our friendly and knowledgeable team is ready to assist you.
Contact our Sales Team
Call us:
01202 925 489Email us:
sales@chirp-protect.comContact Support
Call us:
01202 925 489Email support:
support@chirp-protect.comLet's Talk Security
Have questions about our products, need help finding the right solution, or want to discuss your specific security needs? We're here to help! Our expert team is ready to assist you.
FAQ's
Frequently Asked Questions
We understand you may have questions about Chirp security systems. Here are some of the most common enquiries we receive. If you don't find the answer you're looking for, please don't hesitate to contact us.
Chirp-Edge is designed for perimeter protection, typically placed near exits to create a virtual boundary that triggers an alarm when tagged items cross it. Chirp-Zone is more flexible and can be used to protect specific areas or high-theft zones within the store. Both systems work seamlessly together to offer comprehensive coverage.
Chirp-Protect goes beyond traditional EAS by using tamper-proof tags that sound an alarm if removed without authorisation, a discreet hub that blends into your store environment, and the ability to sync with other security systems like CCTV and headsets. It provides complete protection while being simple to install and use, offering a smarter, more integrated approach to retail security.
The ITS Box connects to a wide range of systems to amplify the security response, including CCTV, audio outputs, and communication devices like headsets. This makes it easy to integrate Chirp-Protect with your existing security setup for a comprehensive approach to theft prevention.
The cost of a Chirp-Protect system varies based on your specific requirements. We carry out a Scoping Call to understand your pain points and identify the right combination of components and tags. This way, we can provide a tailored quote that meets your needs without unnecessary extras.
Chirp-Protect is designed to be simple to install, requiring just a standard 3-pin plug socket near the hub’s location. You don’t need Wi-Fi access, as it operates on RF technology. For those who prefer, we also offer a professional installation service to get you up and running quickly.
No, there are no maintenance or ongoing charges. The tags have a battery life of 3-5 years, and the Wrap Tag and Bottle Tag come with replaceable batteries. Every Chirp-Protect system is covered by a 1-year warranty and includes unlimited telephone and email support.
Yes, our tags are designed to be reusable. Simply deactivate them using the supplied deactivator or remote resetter, and they’re ready to be used again on another item.
We offer a Scoping Call to discuss your specific requirements and identify the components and tag quantities needed to provide optimal coverage. This ensures you only invest in the equipment that’s right for your store.