The Power of the ITS Box

ITS Box: The Intelligent Core
The "brain" of the Chirp-Zone system, the ITS Box connects everything together and provides smart control.
- Central Alarm Processing: Listens for tag alarms and triggers appropriate responses.
- CCTV Integration: Seamlessly integrates with your existing CCTV system for enhanced surveillance.
- Customizable Actions: Configure the ITS Box to trigger internal alarms, external alarms, cameras, or other security measures.

Minimise False Alarms:
The ITS Box is designed to recognise the unique sound of an alarming Chirp-Protect tag, minimising false alarms and saving you time and resources. It distinguishes between two distinct alarm sounds:
- Triggered when a tag interacts with the hub, whether using Chirp-Edge or Chirp-Zone.
- Activated if someone attempts to remove a tag from a product.
To cover both scenarios effectively, we recommend using two ITS Boxes per store.

Improve Response Times
Get real-time alerts and respond swiftly to potential threats with the ITS Box.
- Email notification: Receive an email linked to the previous 10 seconds of CCTV footage following a theft attempt.
- Accurate reporting: The system only triggers when it detects the unique Chirp-Protect alarm sound, ensuring accurate alerts with no false alarms.

Enhance Situational Awareness:
Get a complete picture of your security status with real-time monitoring and event logging. The ITS Box provides valuable insights into your security environment.
- Event Logging: Automatically records security incidents, creating a comprehensive log of alarms and responses for easy reporting and analysis.
- Real-Time Monitoring: Continuously tracks tag interactions and alarms, giving you a clear overview of your store's security status at any moment.
Understanding your Return on Investment (ROI)
Imagine this: Your store currently loses around £1000 worth of merchandise to theft each month. That's a significant hit to your bottom line. But what if you could cut that loss in half?
With Chirp-Protect, that's a real possibility. Our system helps deter theft and reduce shrinkage, potentially saving you hundreds of pounds each month. After just four months, the Chirp-Protect system effectively pays for itself. From then on, you're enjoying pure savings and increased profits.
Want to see how much you could save with Chirp?
For illustration purposes, costs are based on a small store of up to 2,500 square feet. Theft levels and total system costs may vary, as each store is quoted based on its exact requirements.
Let's look at a quick example:
Current Shrinkage:
£1000 per month
Potential Savings with Chirp:
£500 per month (50% reduction)
Cost of Chirp-Edge System:
£2000
Payback Period:
Just 4 months!
With Chirp-Protect, that's a real possibility. Our system helps deter theft and reduce shrinkage, potentially saving you hundreds of pounds each month.
Understanding your Return on Investment (ROI)
Imagine this: Your store currently loses around £1000 worth of merchandise to theft each month. That's a significant hit to your bottom line. But what if you could cut that loss in half?
With Chirp-Protect, that's a real possibility. Our system helps deter theft and reduce shrinkage, potentially saving you hundreds of pounds each month. After just four months, the Chirp-Protect system effectively pays for itself. From then on, you're enjoying pure savings and increased profits.
Want to see how much you could save with Chirp?
For illustration purposes, costs are based on a small store of up to 2,500 square feet. Theft levels and total system costs may vary, as each store is quoted based on its exact requirements.
Let's look at a quick example:
Current Shrinkage:
£1000 per month
Potential Savings with Chirp:
£500 per month (50% reduction)
Cost of Chirp-Edge System:
£2000
Payback Period:
Just 4 months!
With Chirp-Protect, that's a real possibility. Our system helps deter theft and reduce shrinkage, potentially saving you hundreds of pounds each month.
FAQ's
Frequently Asked Questions
We understand you may have questions about Chirp security systems. Here are some of the most common inquiries we receive. If you don't find the answer you're looking for, please don't hesitate to contact us.
Get Expert AdviceChirp-Protect tags feature two distinct alarm sounds: one for when a tagged item interacts with the hub and another for when a tag is tampered with. The ITS Box can be configured to listen for one of these sounds, so to cover both theft scenarios, you will need two ITS Boxes. Additionally, larger stores may require multiple ITS Boxes to ensure complete coverage across the increased floorspace.
The ITS-Box features a built-in microphone and speaker, allowing it to provide a louder and more distinct alarm than the individual tags. However, its true power is unleashed when connected to external devices or systems. With two outputs, the ITS-Box can trigger additional devices like CCTV, headsets, or pre-recorded messages, enhancing your security setup and response capabilities.
The ITS Box just requires a standard mains plug socket
We recommend positioning each ITS Box near areas where it can clearly detect the sound of an alarming tag. During the onboarding process, Chirp-Protect conducts a scoping call to ensure you have the right equipment in place and that it is positioned effectively throughout your store.
The ITS Box connects to a wide range of systems to amplify the security response, including CCTV, audio outputs, and communication devices like headsets. This makes it easy to integrate Chirp-Protect with your existing security setup for a comprehensive approach to theft prevention.
No, there are no maintenance or ongoing charges. The tags have a battery life of 3-5 years, and the Wrap Tag and Bottle Tag come with replaceable batteries. Every Chirp-Protect system is covered by a 1-year warranty and includes unlimited telephone and email support.
Chirp-Protect is designed to be simple to install, requiring just a standard 3-pin plug socket near the hub’s location. You don’t need Wi-Fi access, as it operates on RF technology. For those who prefer, we also offer a professional installation service to get you up and running quickly.
We offer a Scoping Call to discuss your specific requirements and identify the components and tag quantities needed to provide optimal coverage. This ensures you only invest in the equipment that’s right for your store.
Ready to Streamline Your Security?
Whether you need Chirp-Edge or Chirp-Zone for your store, we’re here to help. Get in touch for a personalised quote and discover how quickly you can start preventing losses in your business.
Success Stories & Expert Advice
See Chirp-Protect in Action: Real-World Results and Success Stories
View allExplore our blog and case studies to see how Chirp-Protect is making a difference for retailers across the UK. Learn how our systems have helped businesses overcome security challenges, improve staff morale, and protect their bottom line.
Success Stories & Expert Advice
See Chirp-Protect in Action: Real-World Results and Success Stories
View allExplore our blog and case studies to see how Chirp-Protect is making a difference for retailers across the UK. Learn how our systems have helped businesses overcome security challenges, improve staff morale, and protect their bottom line.

Zero theft of tagged products since installing the system!
Since installing the system, we’ve had zero theft of tagged products, and no tags have been activated - showing that it works as a strong deterrent, we've been able to fully stock products on the s...

Enhancing Retail Staff Safety and Morale with Chirp-Protect
Chirp-Protect offers a physical tag deterrent system that serves as the first line of defence against theft, aligning seamlessly with many retailers' No Confrontation Policies.

Fairweathers Garden Centre preventing multiple high-value thefts
"Chirp has given us another level of protection for higher-value goods that our conventional security tagging system did not provide. Its alarm when tags are tampered with in-store has already prev...

Stock More, Sell More: How Chirp-Protect Helps Retailers Boost Sales by Reducing Theft
At Chirp-Protect, we believe security shouldn’t come at the cost of a great shopping experience. Our discreet and effective EAS solutions empower you to display your merchandise freely while mainta...